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Audio Conferencing Features

Our audio conferencing service includes not only the basic features you would expect from any quality conferencing service, but also includes a number of advance features that are typically only available from high-end, high priced services. Our conferencing equipment is state of the art and offers unparalleled audio quality, reliability and security.

Standard features include:

  • Moderator controls include:
    • *0 - Help Message
    *1 - Dial out to add a participant to the conference
    *3 - Enables continuation of conference after moderator exits
    *5 - Lecture Mode (mutes all participants except the moderator)
    *6 - Self-Mute
    *7 - Security (locks conference so no additional participants can join)
    *8 - Play list of participant's names
    #8 - Count of participants
    *9 - Start Recording (optional feature)
  • Participant controls include:
    • *0 - Help Message
    *6 - Self-Mute
  • Moderator controls can be accessed from your phone or from the Web. Learn More.
  • Moderator can dial out during a conference to any number in the US 
  • Daily email with details of previous day's calls (not available on Flat Rate accounts)
  • Multiple moderators to support panel discussions
  • The moderator can also control the following options on a call by call basis:
    • - Require participants to record their name when they join the conference
    - Announce participants by their recorded name or a tone when they enter/exit the conference
    - Don’t allow the conference to begin until the moderator has joined
    - Allow the conference to continue after the moderator leaves

Optional features include:

  • Call recording - 19¢ per minute (record and playback). Lets you record your conference calls for later playback. You can also have the recording transcribed, downloaded to your PC, or have an audio CD sent out to a list of participants for an additional fee. More details.

Additional features that can be enabled upon request:

  • Per–call password protection (additional level of security)
  • Capture of PINs entered by participants
  • Forced or optional billing code entry by moderator
  • Conference entry with count of participants
  • Hidden or secret moderators/monitors
  • Moderator/operator console (large customers only)
  • Real-time call detail reporting (large customers only)
  • Voting (large customers only)

If you are an existing customer and would like any of the above options enabled/disabled, please email support@flatfeeconferencing.com
       
 
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